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Terms & Conditions

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Welcome to Blue Bonnet Testing Solutions, LLC. Below you will find an overview of our terms and conditions. These terms and conditions explain our process, what services we provide and your role as a consumer with our company. By accessing or using our services, you agree to the terms of this agreement.

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By submitting an application, payment or agreeing to utilize our services, you affirm that you are the person, submitting the requested information and that the information entered is true and correct.

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You also affirm that you agree and understand the following: You hereby provide consent to Blue Bonnet Testing Solutions, LLC to act as your Consortium/Third Party Administrator in the FMCSA Drug and Alcohol Clearinghouse. You understand that we will conduct a before and after query(full) of your Clearinghouse record.

You understand that this consent shall remain on file and shall serve as ongoing consent for Blue Bonnet Testing Solutions, LLC to conduct full consortium Third Party Administrator services on your behalf and perform the necessary return-to-duty testing, reporting and document management on behalf of your company. You understand that to complete this service, you will be registering in the clearinghouse as an Owner Operator.

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You understand that if you refuse to provide consent for Blue Bonnet Testing Solutions, LLC to conduct a query of the Clearinghouse, you will not be able to proceed in the steps for clearing step 5 in the return to duty process.

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You understand that if you are not an owner operator with an active DOT number that the FMCSA allows a Consortium/Third Party Administrator to perform step 5 (Get out of Prohibited Status) ONLY.  Furthermore, you understand that step 6 must be completed with an employer and while performing safety-sensitive functions.

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In addition, you authorize the release of your confidential health information about you from my Substance Abuse Counselor to include your initial evaluation report, treatment plan, successful completion and follow-up testing plan, a copy of your medical record, or a summary or narrative of your protected health information will be sent to:

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Attn: Blue Bonnet Testing Solutions, LLC

10127 Morocco St, San Antonio, TX 78216

C/TPA Primary Contact: Rebecca Nelson

Phone: (210) 610-3084

Email: admin@BlueBonnetTestingSolutions.com​

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The goal of the FMCSA RTD process is to ensure the safety of the motorist on the roadways. If you fail, refuse or receive an actual knowledge violation at any point during the process of completing the return-to-duty drug test, you will be required to start the process over.

 

Do not start the process if you are at risk of failing the return-to-duty drug test.

 

I understand that if I receive a POSITIVE Return to Duty test, I will have to start the process again and will not be able to perform safety-sensitive functions. I understand that all sales are final. There are no refunds, cancellations or transfers allowed.

 

Our Company Reserves the RIGHT TO REFUSE to work with anyone.

Again, I understand that all sales are final, non-cancellable, non-transferable.

 

Disclosure Regarding Disputes and Chargebacks

By engaging our services, clients acknowledge and agree to our comprehensive refund policy and understand that all sales are final, non-refundable, and non-transferable. In the event of a dispute or chargeback, please be advised that we maintain detailed records, including initial signed contracts, drug test results, email communications and all associated information pertinent to the services rendered. These records are retained to protect our company against chargebacks and disputes.

 

Charges shown on your credit card/bank statement may appear as BBTS Testing

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SMS OPT-IN/OPT-OUT 

When you agree to receive text messages from Blue Bonnet Testing Solutions, LLC sent from 210.610.3084 be aware that message frequency varies and may include (scheduling appts., payment confirmations). Message and data rates may apply. Reply STOP at any time to end or unsubscribe.  For assistance, reply HELP or contact support at: 210.610.3084.


We do not sell, rent or share your personal data for marketing/promotional/advertising purposes. We may share your personal information with trusted third-party service providers to help deliver our services. These third parties are required to protect your data and may only use it as instructed by us. 
 

Refer to our privacy policy for details on how we use your data: https://www.bluebonnettestingsolutions.com/privacy-policy

Refer to our refund policy for details on refunds, cancellations or transfers of our services: https://www.bluebonnettestingsolutions.com/refund-policy 

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Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

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Acknowledgment

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Opening Hours

CST: Central Standard Time

Mon - Fri

8:00 am – 9:00 pm

Saturday

9:00 am –9:00 pm

​Sunday

9:00 am – 9:00 pm

 Please Note: Additional fees apply for after-hours (5:00 PM - 8:00 AM) service requests

Quick Links

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Contact us below:

We provide mobile collection services throughout Bexar County and surrounding areas.

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© 2025 by Blue Bonnet Testing Solutions, LLC.  All Rights Reserved

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